Subject: RE: Late Shipping // 6231600834 // 1598889
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Nitesh Singh <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 21 Oct 2020 11:26:18 +0000

Hi Seeta,

If there is no response from warehouse and option is available, please go ahead and cancel the order. We cannot keep customer waiting.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, October 21, 2020 2:43 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Nitesh Singh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping // 6231600834 // 1598889

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 21, 2020 3:11:38 PM
Subject: Re: Late Shipping // 6231600834 // 1598889

Hi Team,

Customer is chasing for his order on regular basis.

Kindly do the needul.

Tnanks,
Nitesh
________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 20 October, 2020 10:29:01
Subject: Late Shipping // 6231600834 // 1598889

Hi Team,

Problem Statement: Oct 9, 2020

Order Date : Oct 9, 2020

Order ID: 6231600834
Tracking ID: NA
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Oct 9, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Child ticket: 1599503 has been created, however no response received from the team.

Customer is chasing us for his/her order so we request you to expedite the delivery.

Regards,
Nitesh

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