Subject: Re: Double amount deduction/ [email-masked]
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 21 Oct 2020 04:18:11 -0700 (MST)

Hi Malik, 

Can you please assist us in the below case, as the customer is complaining about the double deduction. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, October 15, 2020 1:15:29 PM 
Subject: Double amount deduction/ [email-masked] 

Hi team, 

With reference to ticket id: 1474471 

The customer is claiming tha double amount was deducted from his account on 07/09/2020 and no order was placed. 
The deducted amount: 
1) SAR 28.650 
2) SAR 33-650 

Transaction id: 
1) 02513303139 
2) 025111024890 

Kindly check the attachment and do the needful. 

Regards, 
Asjad.