Subject: Re: Late Shipping // 6231600834 // 1598889
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 21 Oct 2020 03:42:57 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Wednesday, October 21, 2020 3:11:38 PM 
Subject: Re: Late Shipping // 6231600834 // 1598889 

Hi Team, 

Customer is chasing for his order on regular basis. 

Kindly do the needul. 

Tnanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 20 October, 2020 10:29:01 
Subject: Late Shipping // 6231600834 // 1598889 

Hi Team, 

Problem Statement: Oct 9, 2020 

Order Date : Oct 9, 2020 

Order ID: 6231600834 
Tracking ID: NA 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Oct 9, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Child ticket: 1599503 has been created, however no response received from the team. 

Customer is chasing us for his/her order so we request you to expedite the delivery. 

Regards, 
Nitesh