Subject: Re: Refund not processed
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 21 Oct 2020 03:24:10 -0700 (MST)

From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 21 October, 2020 14:35:37 
Subject: Refund not processed 

Hi Team, 

Problem Statement: Refund Not Proccessed 

Order Date : Oct 1, 2020 
Order ID: 9605623501 
Return Tracking ID: RP1007000875 
RMA no:1000047447 
Ticket no:1600438 
Assistance Required:Arrange urgent refund 

Issue Description: Customer raised a return request for one item and its returned to our WH but till now he did not get any refund process i have esclated this case to WH and they replied that they initiated the refund but in the hybrids not yet . 

Kindly arrange urgent refund for the customer. 

Regards, 
Yahya