Subject: RE: No discount offered at the store, when customer went to collect his CnC order - 6223211091
From: Mohd Imran <[email-masked]>
To: Qazi Mohammed <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 21 Oct 2020 08:17:31 +0000

Hi @Qazi Mohammed<mailto:[email-masked]>,

Please get this checked.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, October 21, 2020 7:27 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: No discount offered at the store, when customer went to collect his CnC order - 6223211091
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 4, 2020 12:05:05 PM
Subject: No discount offered at the store, when customer went to collect his CnC order - 6223211091

Hi Team,

With regards to C&C Order ID 6223211091, the customer is complaining that he was not offered the discount when he went to collect his order as menioned on the mail. The customer was informed that the staff at the store doesn't know how to apply the discount.

Customer Name: Ahmed Elkady
Customer Mobile No: +966544069696

The customer came to us on Sept 16, and the same has been escalate twice, but no reply.

Kindly assist.

Regards,
Nikhil.

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