Subject: FW: Refund not processed for NDR order - ID 6227672080
From: Mohd Imran <[email-masked]>
To: Shatakshi Pandey <[email-masked]>, Vishwajeet Singh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Bhaskar Mandelia <[email-masked]>, Nikhil Bishnoi <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>
Date: Wed, 21 Oct 2020 08:10:02 +0000

Hi Shatakshi/Vishwajeet,

Please get the below order marked as RTO on fareye, as per Saudi post order is already RTO.

Order ID: 6227672080.
Tracking ID: CRDSAL0074704620

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, October 21, 2020 6:52 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund not processed for NDR order - ID 6227672080
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to mark the below order NDR, as per SaudiPost the shipment has been Returned to Origin, But in hybris the status is still IN TRANSIT.

Order ID: 6227672080.
Tracking ID: CRDSAL0074704620

Regards,
Fauzan

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 18, 2020 6:25:55 AM
Subject: Refund not processed for NDR order - ID 6227672080

Dear Team,

With regards to Order ID 6227672080, the customer has denied the delivery and the status of the order is RTO on Oct 06 (AWB CRDSAL0074704620). Kindly assist with the refund.

Please find attached screenshots for your reference.

Regards,
Nikhil.

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