Subject: RE: Refund not processed - Order ID 9605971969
From: Eugene Ocoy <[email-masked]>
To: Mohd Imran <[email-masked]>, Con Loc <[email-masked]>, Deepak Damodaran <[email-masked]>
Cc: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 21 Oct 2020 08:08:16 +0000

Hi Mohd,

Its processed done

RETURN_ORDER
PALLET_CODE
SALES_ORDER_NO
COURIER_PARTNER
AWB_NO
ITEM_ID
CONCEPT_ID
RETURN_QTY
RECEIVED_QTY
1000039051
46039359030
9605971969
ARA
46039360813
161992635
3
1
1

Thanks & Regards,
Eugene Ocoy

E-COM CONLOC
Landmark Group, Jebel Ali Industrial Area 1,
Dubai, United Arab Emirates P.O. Box 24570
Tel:+971 4 809 4861 Mob:+971 506983147
Email: [email-masked]
Shop online at: http:\\www.landmarkshops.com\shoemart

From: Mohd Imran <[email-masked]>
Sent: Wednesday, October 21, 2020 11:49 AM
To: Eugene Ocoy <[email-masked]>; Con Loc <[email-masked]>; Deepak Damodaran <[email-masked]>
Cc: Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: FW: Refund not processed - Order ID 9605971969
Importance: High

Hi @Eugene Ocoy<mailto:[email-masked]> @Con Loc<mailto:[email-masked]> @Deepak Damodaran<mailto:[email-masked]>,

Please process refund for below order. Shipment delivered to warehouse. In case of missing please update us to process manual refund.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 21, 2020 6:49 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Refund not processed - Order ID 9605971969
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #9605971969
Tracking ID: 46039360813
RMA: 1000039051
RMA Value: 47.2 AED

The warehouse team is confirming that they have not received the returned items while as per the online tracking, we can see that the items were returned back to us on Oct 08, 2020. (PFA)
Kindly assist us to process the RMA.

Regards,
Fauzan

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 20, 2020 2:06:23 AM
Subject: Refund not processed - Order ID 9605971969

Dear Team,

With regards to above mentioned order, the WH team is confirming that they have not received the returned items while as per the online tracking, we can see that the items were returned back to us on Oct 08.

Please find attached for your reference. Kindly assist.

Regards,
Nikhil.

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