Subject: CLick and collect Delay // Callback // 9608667643 // 1530797
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 21 Oct 2020 00:07:18 -0700 (MST)

Hi Team, 

Order Date : Oct 17, 2020 

Order ID: 9608667643 
Tracking ID: 960866764399990001 

Assistance Required: Need callback to customer 

With reference to order ID, customer is chasing their order, and is really frustrated that the order is not available at store yet. Customer is also asking for some kind of compendation as it was mentioned on website that the order will be ready withi 1-2 days, however it has been delayed. 

We have informed the customer that a callback has been arranged on her registered contact number. 

Kindly arrange a callback on: +971523428601 (UAE). 

Thanks, 
Nitesh