Subject: Assistance require in 1591044
From: Seeta Seeta <[email-masked]>
To: Mohamed Nagy <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 20 Oct 2020 22:32:06 -0700 (MST)

Hi Mohamed, 

Hope you are doing well! 

With reference to the ticket number 1591044, the customer contacted us regarding the missing item on 15 Oct from his order and on 18 Oct he confirmed us that he has received the item. 

So can you please call the customer and check what is the issue here. 

Customer's details are : 

Customer Name- Ahmed 
Customer Phone- +966545475770 

Do let me know if you need any details. 

Thanks & Regards, 
Seeta Kunwar