Subject: Re: Late Shipping / 9607048667
From: FODEL Support UAE <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, Escalations Dxbteam <[email-masked]>, "seeta.seeta" <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 21 Oct 2020 09:33:48 +0400

Hi Mohd,

Status:
DELIVERED_TO_E_COMMERCE

Shipment is now delivered as a return as the customer didn't collect. It
has been lapse already for the holding period in the collection point.

Please do not hesitate to contact us for any further assistance.

Thanks & Regards,

*Amylin Sedo*

*Customer Support Group*
Email    [email-masked]
Mobile  +971588372854
 Tel.      +97145571774

<https://fodel.com/>

On Tue, Oct 20, 2020 at 6:32 PM Mohd Imran <[email-masked]>
wrote:

> Hi @FODEL Support UAE <[email-masked]>,
>
>
>
> Please check and arrange delivery, new mobile number mentioned below.
>
>
>
> Order Date: Oct 8, 2020
> Order ID: 9607048667
> Tracking ID: LM994469408
>
>
>
> Update mobile number - +971555484562
>
>
>
>
>
> *Regards*,
>
> Mohd. Imran
>
> Customer Support WEB TEAM.
>
> Landmark Tower, Dubai
>
> +971-45172116
>
>
>
> *From:* Seeta Seeta <[email-masked]>
> *Sent:* Tuesday, October 20, 2020 5:25 PM
> *To:* Jessie Caparas <[email-masked]>; Malik Ismail <
> [email-masked]>
> *Cc:* Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <
> [email-masked]>; Apoorv Joshi <[email-masked]>; Rehan
> Khan <[email-masked]>; Escalations Dxbteam <
> [email-masked]>
> *Subject:* Re: Late Shipping / 9607048667
>
>
>
> *External email sender, please take precaution.*
>
> Hi Team,
>
>
>
> Kindly assist us in the below case.
>
>
>
>
>
>
>
> Thanks & Regards,
> Seeta Kunwar
>
>
> ------------------------------
>
> *From: *"Rehan Khan" <[email-masked]>
> *To: *"Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <
> [email-masked]>, "Shakeeb Arsalan" <
> [email-masked]>
> *Cc: *"Apoorv Joshi" <[email-masked]>
> *Sent: *Tuesday, October 20, 2020 5:52:19 PM
> *Subject: *Late Shipping / 9607048667
>
>
>
> Hi Team,
>
>
>
> The customer has placed his order on Oct 8, 2020  but still the order has
> not been delivered, so we have escalated to the Fodel and they replied the
> mobile number is wrong so we have confirmed with the customer and provide
> them the correct mobile number but still we have not received any response
> from their side. Customer is very angry and waiting for his order.
>
>
>
> So we request you please do the needful and help us to resolve this case
> as soon as possible.
>
>
>
> Order Date: Oct 8, 2020
> Order ID: 9607048667
> Tracking ID: LM994469408
>
>
>
> Update mobile number - +971555484562
>
>
>
> Ticket number - 1583060
>
>
>
> We are looking forward to your reply.
>
>
>
> Regards
>
> Rehan
>
>
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