Subject: RE: Amount deducted twice #100041005193
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, Jessie Caparas <[email-masked]>, "[email-masked]" <[email-masked]>, KWI.CustomerSupport <[email-masked]>
Cc: Mohamed Nagy <[email-masked]>, Midhun Madhu <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 21 Oct 2020 05:01:38 +0000

Hi @farah humaidan<mailto:[email-masked]>,

As per customer payment done twice for AWB 100041005193 – Order 8374879437

Please confirm.

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, October 21, 2020 7:15 AM
To: Mohd Imran <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Mohamed Nagy <[email-masked]>; Midhun Madhu <[email-masked]>; farah humaidan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Amount deducted twice #100041005193

External email sender, please take precaution.
Hi Team,

Please assist in closing the case as it has been pending since April.

Regards
Shakeeb

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Mohamed Nagy" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "farah humaidan" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 17, 2020 5:38:25 PM
Subject: Re: Amount deducted twice  #100041005193

Hi Team,

Any update on the below case.

Regards,
Fauzan

________________________________
From: "Mohamed Nagy" <[email-masked]<mailto:[email-masked]>>
To: "farah humaidan" <[email-masked]<mailto:[email-masked]>>
Cc: "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 23 September, 2020 17:21:16
Subject: RE: Amount deducted twice  #100041005193

Dear All,

Kind reminder,

Regards,

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Friday, September 18, 2020 2:36 PM
To: [email-masked]<mailto:[email-masked]>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Amount deducted twice #100041005193
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to tracking ID: 100041005193
Order: 8374879437

Customer claiming that he has paid the amount (KWD43.63). and amount deducted twice from his account customer has shared the bank statement. Please check the attachment.
Kindly check and do the needful customer is chasing us since long time.

Regards,
Fauzan
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com