Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Oct 2019 09:08:24 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello,           12:17 PM, 29th Oct                   User                    Could i please know the status of my order           12:17 PM, 29th Oct                   User                    6448031463           12:18 PM, 29th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           12:42 PM, 29th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           12:42 PM, 29th Oct                 Fauzan                   we are really sorry for the delay           12:45 PM, 29th Oct                   User                    Waiting...           12:46 PM, 29th Oct                 Fauzan                   we raised a request to our relevant team to check and deliver the order as soon as possibl
 e           12:46 PM, 29th Oct                 Fauzan                   and we will update you on your email           12:46 PM, 29th Oct                   User                    I was informed the same last time and nothing happened           12:46 PM, 29th Oct                 Fauzan                   we are sorry for the inconvenience and I make sure that this issue will solved on priority           12:48 PM, 29th Oct                 Fauzan                   Is there anything else I can help you with?           12:52 PM, 29th Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           01:01 PM, 29th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/218631