Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 29 Oct 2019 07:22:01 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hey           10:58 AM, 29th Oct                   User                    i want to order some items           10:58 AM, 29th Oct                   User                    but need it by today evening           10:59 AM, 29th Oct                   User                    possible?           10:59 AM, 29th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           11:00 AM, 29th Oct                 Fauzan                   Orders placed before 12:00 PM on business days, will be delivered the same day to select locations in Dubai, Sharjah and Ajman. You’ll need to pay an additional AED 18 to enjoy Same Day Delivery.           11:01 AM, 29th Oct                   User                    ok what about tomorrow           11:01 AM, 29th Oct                   User                    what will be the charges           11:01 AM, 29th Oct                   User                    or can u please do a favor           11:01 AM, 29th Oct                   User                    if I'll order them now, is it possible to keep it ready at the store & I'll pick it up from there today?           11:02 AM, 29th Oct                   User                    hello?           11:04 AM, 29th Oct                 Fauzan                   yes for store pickup order it take normally 4-5 business days to be ready for collection           11:05 AM, 29th Oct                   User                    no i am travelling           11:06 AM, 29th Oct                   User                    so i needed it today           11:06 AM, 29th Oct                 Fauzan                   sorry we can not deliver the order on same day to the store           11:07 AM, 29th Oct                 Fauzan                   Is there anything else I can help you with?           11:09 AM, 29th Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           11:12 AM, 29th Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:21 AM, 29th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/218487