Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 29 Oct 2019 05:50:42 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, good morning           09:19 AM, 29th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:20 AM, 29th Oct                   User                    Would like to ask about Avent bottles which I’m going to buy online today, it’s in my basket, 2 pink bottles for 48AED           09:20 AM, 29th Oct                   User                    Before I buy I need to know about the nipple size as there is nowhere mentioned           09:20 AM, 29th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           09:21 AM, 29th Oct                   User                    What is the size of the nipple for that pink Avent bottles (48AED promotion)           09:21 AM, 29th Oct                   User                    Sure           09:21 AM, 29th Oct                 Fauzan                   Thank you for holding up           09:29 AM, 29th Oct                 Fauzan                   I have checked that for you the nipple used for these bottles are free size.           09:30 AM, 29th Oct                 Fauzan                   Is there anything else I can help you with?           09:34 AM, 29th Oct                   User                    But is the free size suitable for new born?           09:40 AM, 29th Oct                 Fauzan                   we will update you regarding this on your email within 24-48 hours           09:42 AM, 29th Oct                 Fauzan                   can please share your email address           09:42 AM, 29th Oct                   User                    [email-masked]           09:43 AM, 29th Oct                 Fauzan                   Thank you for providing the details           09:44 AM, 29th Oct                 Fauzan                   we will update you on email as we got the information           09:44 AM, 29th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/218385