Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Oct 2019 08:16:50 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi, Im unable to make payment           11:46 AM, 28th Oct                   User                    getting error message as " Oops! The minimum points to redeem is 20.0"           11:46 AM, 28th Oct                   User                    hellooooooooo           11:53 AM, 28th Oct                 Fauzan                   Hi, Thank you for contacting us. How may I help you?           12:02 PM, 28th Oct                 Fauzan                   Fauzan with you           12:02 PM, 28th Oct                   User                    hi Fauzan           12:02 PM, 28th Oct                   User                    Im unable to make payment           12:02 PM, 28th Oct                   User                    getting error message as " Oops! The minimum points to redeem is 20.0"           12:02 PM, 28th Oct                 Fauzan                   How many points do you have in your account           12:02 PM, 28th Oct                 Fauzan                   ?           12:03 PM, 28th Oct                   User                    11           12:03 PM, 28th Oct                   User                    but there is no option to somehow unselect Shukran           12:03 PM, 28th Oct                   User                    can you help me out           12:04 PM, 28th Oct                 Fauzan                   Can you share screen shot of your checkout page?           12:05 PM, 28th Oct                   User                    ok           12:05 PM, 28th Oct                   User                             12:06 PM, 28th Oct                 Fauzan                   Please share complete screen shot so we can help you better           12:12 PM, 28th Oct                 Fauzan                   are we still connected?           12:14 PM, 28th Oct                 Fauzan                   Hi, 

Looks like we are not connected. 

Please feel free to reach out to us on 800-6927 or you can drop us an email – [email-masked]
Thank you for shopping with us.           12:16 PM, 28th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/215219