Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Oct 2019 07:17:37 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    So what should I say it do exactly           10:53 AM, 28th Oct                   User                    Also the order is paid via card so how can I request a refund           10:54 AM, 28th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           11:04 AM, 28th Oct                 Fauzan                   Regarding the cancellation of order you can refuse the shipment when the team contact you for the delivery.  and the refund will be credit to your card after 4-15 business days as per the bank norms.           11:13 AM, 28th Oct                 Fauzan                   Is there anything else I can help you with?           11:13 AM, 28th Oct                 Fauzan                   As we have not received a response, this chat will be closed automatical
 ly. Please feel free to get in touch with us in case of any unanswered query.           11:17 AM, 28th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/214254