Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Oct 2019 06:22:59 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    how to use my gift card?           10:09 AM, 28th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           10:16 AM, 28th Oct                 Fauzan                   1. Find the items you want to buy by searching for them or by browsing our departments.

2. Add these items to your basket with the 'Add to Basket' button.

3. Click your mini-basket from the top right of the screen and hit the 'Checkout Now' button.

4. Select a shipping method (Click & Collect and or Home Delivery)

5. Select the "Have a Gift Card" option and click on the link use it here. Enter the Gift card number and click apply.

6. Review your order and place it using the 'Place Your Order' button.

Please note, you'll only be able to leave an item in your basket for 30 minutes.           10:16 AM, 28th Oct                 Fauzan                   Is there anything else I can help you with?           10:16 AM, 28th Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           10:19 AM, 28th Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:22 AM, 28th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/214192