Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 25 Oct 2019 11:21:00 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:56 PM, 25th Oct                   User                    Hello!!           02:58 PM, 25th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           02:58 PM, 25th Oct                   User                    Hi Fauzan           02:58 PM, 25th Oct                 Fauzan                   Hi           02:59 PM, 25th Oct                   User                    there is something wrong when i tried to buy something now           02:59 PM, 25th Oct                 Fauzan                   How may I help you?           02:59 PM, 25th Oct                   User                    the item price is AED 96           02:59 PM, 25th Oct                   User                    and when i make the transaction it tries to make me pay BHD 96!!!      
      02:59 PM, 25th Oct                   User                             03:00 PM, 25th Oct                   User                             03:00 PM, 25th Oct                 Fauzan                   Can you please share your registered email address.           03:01 PM, 25th Oct                   User                    [email-masked]           03:01 PM, 25th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           03:01 PM, 25th Oct                   User                    ok           03:01 PM, 25th Oct                 Fauzan                   can you please share the item link which you want to buy           03:03 PM, 25th Oct                   User                    https://www.babyshopstores.com/ae/en/Baby-and-Moms/School-Essentials/Backpacks/BABYSHOP-Girabrilla-Sequin-Embellished-Backpack/p/161968007           03:05 PM, 25th Oct                 Fauzan                   May I request you to p
 lease stay on-hold while I check the issue           03:06 PM, 25th Oct                   User                    ok           03:07 PM, 25th Oct                 Fauzan                   Thank you for holding up           03:08 PM, 25th Oct                 Fauzan                   as i have checked there is no issue on our website for this thing please check again           03:10 PM, 25th Oct                 Fauzan                   and if you still facing the same issue please check with your card provider for more information           03:11 PM, 25th Oct                 Fauzan                   Is there anything else I can help you with?           03:13 PM, 25th Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           03:17 PM, 25th Oct                 Fauzan                   Sorry I did not receive any response from you.

I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           03:20 PM, 25th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/210254