Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Oct 2019 11:55:35 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:38 PM, 24th Oct                   User                    I want to know order no. 9758358614 Is placed or not           03:39 PM, 24th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           03:44 PM, 24th Oct                 Fauzan                   sorry for the delay in response           03:45 PM, 24th Oct                 Fauzan                   We would like to inform you that your payment for the order #9758358614  was not successful  Please note when the transaction is not authorized, we are unable to capture the amount and the transaction amount is blocked by the card issuing bank which is then reversed back to your account.           03:46 PM, 24th Oct                 Fauzan                   Is there anything else I can help yo
 u with?           03:49 PM, 24th Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           03:51 PM, 24th Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:55 PM, 24th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/209546