Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Oct 2019 07:25:16 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           11:00 AM, 24th Oct                   User                    kindly           11:00 AM, 24th Oct                   User                    tell me about my package           11:00 AM, 24th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           11:12 AM, 24th Oct                 Fauzan                   sorry for the delay in response           11:13 AM, 24th Oct                   User                    no issue           11:13 AM, 24th Oct                 Fauzan                   can you please elaborate your inquiry more clarity           11:13 AM, 24th Oct                   User                    kindly check my order           11:13 AM, 24th Oct                   User                    6448350064           11:14 AM, 24th Oct                   User                    ist 9th day           11:14 AM, 24th Oct                   User                    tell me           11:15 AM, 24th Oct                   User                    and why you are delaying to answer me           11:15 AM, 24th Oct                   User                    what type of shit your are           11:15 AM, 24th Oct                 Fauzan                   we are sorry for the inconvenience that caused           11:17 AM, 24th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           11:18 AM, 24th Oct                   User                    ok           11:18 AM, 24th Oct                 Fauzan                   We would like to inform you that your payment for the order #6448350064  was not successful  Please note when the transaction is not authorized, we are unable to capture the amount and the transaction amount is blocked by the card issuing bank which is then reversed back to your account.           11:19 AM, 24th Oct                 Fauzan                   In case the amount is not back to your account please contact your bank for more information           11:20 AM, 24th Oct                 Fauzan                   Hi, 

Looks like we are not connected.

Please feel free to reach out to us on 8001111027 ( Centrepoint ) or you can drop us an email – [email-masked] (Centrepoint).

Thank you for shopping with us.           11:25 AM, 24th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/209211