Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Oct 2019 07:03:21 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello team           10:50 AM, 24th Oct                   User                    My order number is 6448821914           10:51 AM, 24th Oct                   User                    I just received a mail that my order is still in cart           10:53 AM, 24th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           10:53 AM, 24th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           10:53 AM, 24th Oct                   User                    Okay waiting for yoy           10:53 AM, 24th Oct                   User                    You*           10:54 AM, 24th Oct                 Fauzan                   your order is ready to ship to the store and it will be available for coll
 ection within 2-3 business days           10:55 AM, 24th Oct                 Fauzan                   Is there anything else I can help you with?           10:55 AM, 24th Oct                   User                    Yes please           10:55 AM, 24th Oct                   User                    Why did i receive a mail that the order is still in cart?           10:55 AM, 24th Oct                   User                    Also is there any option where i can edit something in the order?           10:56 AM, 24th Oct                   User                    I ordered on tuesday? So is there any possibility that i receive the order today?           10:56 AM, 24th Oct                 Fauzan                   you may have some item on cart that why your are getting that message           10:56 AM, 24th Oct                   User                    No i dont           10:57 AM, 24th Oct                   User                    Its my exact order that is in cart           10:57 AM, 24t
 h Oct                 Fauzan                   you will notify when the order is ready for collection           10:58 AM, 24th Oct                   User                    Can i edit something in my order?           10:58 AM, 24th Oct                 Fauzan                   sorry once the order is placed we can not change anything           10:59 AM, 24th Oct                   User                    Okay thanks           11:00 AM, 24th Oct                 Fauzan                   Is there anything else I can help you with?           11:01 AM, 24th Oct                 Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           11:03 AM, 24th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/209190