Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 24 Oct 2019 05:51:26 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:39 AM, 24th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:39 AM, 24th Oct                   User                    when my order will be ready to collect?           09:39 AM, 24th Oct                   User                    Could you please follow up?           09:40 AM, 24th Oct                 Fauzan                   Can you please share your order number .           09:40 AM, 24th Oct                   User                    sure           09:40 AM, 24th Oct                   User                    Thank you for placing your Click & Collect order 9758207879. We’ll let you know when it’s ready for collection.           09:40 AM, 24th Oct                   User                    Second order is 9758272948           09:42 AM, 24th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           09:42 AM, 24th Oct                 Fauzan                   Thank you for holding up           09:43 AM, 24th Oct                 Fauzan                   your both order is ready to ship and it will be ready for collection within 2-3 business days and you will be informed by email and SMS           09:44 AM, 24th Oct                 Fauzan                   Is there anything else I can help you with?           09:44 AM, 24th Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           09:48 AM, 24th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/209119