Subject: Ticket Assigned - Conversation with Anonymous
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 23 Oct 2019 15:23:20 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anonymous Anonymous                    Hi           06:56 PM, 23rd Oct                   Anonymous                    Please check why i cant use the promo codes even though my purchase are above100,200 or 300           06:57 PM, 23rd Oct                   Anonymous                             06:57 PM, 23rd Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           06:58 PM, 23rd Oct                   Anonymous                             06:58 PM, 23rd Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           06:58 PM, 23rd Oct                   Anonymous                             06:58 PM, 23rd Oct                   Anonymous                    Ok .. i sent screen shots           06:58 PM, 23rd Oct             
     Fauzan                   can you please share the promo code that you are use           07:00 PM, 23rd Oct                   Anonymous                    I trying to use OKT20 for above 100 aed total purchase, OKT30 for above 200 and OKT40 for above 300           07:03 PM, 23rd Oct                   Anonymous                    Please be informed also that i went to splash to ask directly about this, staff tried also on their app but it is not working           07:04 PM, 23rd Oct                   Anonymous                    Pls check and advise how to use the promo codes which are displayed in the app           07:05 PM, 23rd Oct                   Anonymous                             07:06 PM, 23rd Oct                   Anonymous                    Still there?           07:12 PM, 23rd Oct                 Fauzan                   We are sorry for the inconvenience that caused           07:13 PM, 23rd Oct                 Fauzan                   We have already raised a reques
 t to our relevant team to fix this issue as soon as possible           07:14 PM, 23rd Oct                 Fauzan                   and we will inform you that after fixing this issue by your email           07:14 PM, 23rd Oct                 Fauzan                   can you please share your email address           07:15 PM, 23rd Oct                   Anonymous                    Oh ok. The promo will end this oct. 28, 2019:tired_face:           07:16 PM, 23rd Oct                   Anonymous                    Here my email [email-masked]           07:17 PM, 23rd Oct                 Fauzan                   Thank you for providing us the details           07:17 PM, 23rd Oct                 Fauzan                   we will inform you once the issue is fixed           07:18 PM, 23rd Oct                 Fauzan                   and please try to purchase form our website           07:19 PM, 23rd Oct                                      View conversation in Freshchat https://lan
 dmarkgroupservice.freshdesk.com/helpdesk/tickets/208652