Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 23 Oct 2019 15:12:29 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           06:36 PM, 23rd Oct                   User                    good evening           06:36 PM, 23rd Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           06:36 PM, 23rd Oct                 Fauzan                   How may I help you?           06:37 PM, 23rd Oct                   User                    when i tracked my order it is showing delivery incomplete           06:37 PM, 23rd Oct                   User                    plz can u update me what happen to my delivery           06:38 PM, 23rd Oct                   User                    it was suppose to bed elivered today           06:38 PM, 23rd Oct                 Fauzan                   Can you please share your order number or           06:38 PM, 23rd Oct                   Use
 r                    9758109088           06:38 PM, 23rd Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           06:39 PM, 23rd Oct                   User                    S0R002770689 TRACKING NO           06:39 PM, 23rd Oct                 Fauzan                   your order is under shipping and will be delivered within 1-2 business days           06:42 PM, 23rd Oct                 Fauzan                   Is there anything else I can help you with?           06:42 PM, 23rd Oct                   User                    why it is showing delivery incomplete on mytracking no           06:43 PM, 23rd Oct                 Fauzan                   can you please share the screenshot of that page           06:45 PM, 23rd Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           06:47 PM, 23rd Oct                   User                    yes          
  06:48 PM, 23rd Oct                   User                    plz 2 min           06:48 PM, 23rd Oct                 Fauzan                   ok           06:48 PM, 23rd Oct                   User                             06:48 PM, 23rd Oct                   User                    yes any update on this           06:52 PM, 23rd Oct                 Fauzan                   We are sorry for the inconvenience that caused           06:52 PM, 23rd Oct                 Fauzan                   we will raised a request to our relevant team to check on this and update you as soon as possible by mail           06:53 PM, 23rd Oct                   User                    can u plz check the contact number which i provide to them and reply me           06:54 PM, 23rd Oct                 Fauzan                   +971555248216           06:54 PM, 23rd Oct                   User                    this is not the correct number           06:55 PM, 23rd Oct                   User               
      on the date of request i call and said them to change the number and they did also           06:55 PM, 23rd Oct                   User                    inspite of this also they given the same number           06:55 PM, 23rd Oct                   User                    0552482167           06:55 PM, 23rd Oct                   User                    this is the correct number           06:55 PM, 23rd Oct                   User                    they did not updated in their system           06:56 PM, 23rd Oct                 Fauzan                   ok we will send this to update your number and deliver the order as soon as possible           06:56 PM, 23rd Oct                   User                    plz since two days i am requesting them that i need it on or before thursday afternoon           06:57 PM, 23rd Oct                 Fauzan                   we are sorry for the inconvenience that caused           06:57 PM, 23rd Oct                   User                    p
 lz           06:57 PM, 23rd Oct                 Fauzan                   we will try our best to deliver this order           06:57 PM, 23rd Oct                   User                    further update how do i get to know           06:57 PM, 23rd Oct                 Fauzan                   we will update you by email           06:58 PM, 23rd Oct                   User                    plz it is really very urgent           06:58 PM, 23rd Oct                 Fauzan                   we will try our best           06:59 PM, 23rd Oct                 Fauzan                   Is there anything else I can help you with?           06:59 PM, 23rd Oct                   User                    just help me out to get my order on or before thursday afternoon           07:01 PM, 23rd Oct                   User                    that means tomorrow           07:01 PM, 23rd Oct                   User                    plz update my correct number           07:01 PM, 23rd Oct                
    User                    0552482167 this is my number           07:01 PM, 23rd Oct                 Fauzan                   [email-masked]  is this your correct email           07:02 PM, 23rd Oct                   User                    yes           07:02 PM, 23rd Oct                 Fauzan                   thanks           07:02 PM, 23rd Oct                   User                    this is correct           07:02 PM, 23rd Oct                 Fauzan                   we will update you on this email           07:02 PM, 23rd Oct                   User                    ok           07:02 PM, 23rd Oct                   User                    Awaiting for your response           07:02 PM, 23rd Oct                   User                    urgent action from u will be highly appreciated           07:03 PM, 23rd Oct                 Fauzan                   we will try our best           07:06 PM, 23rd Oct                                      View conversation in F
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