Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Oct 2019 14:39:24 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Please I want to know where’s my shipment now ?           06:22 PM, 23rd Oct                   User                    My shipment number is 100039976156           06:22 PM, 23rd Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           06:23 PM, 23rd Oct                 Fauzan                   Can you please share your order number or registered email address.           06:23 PM, 23rd Oct                   User                    100039976156           06:25 PM, 23rd Oct                   User                    This my shipment number           06:27 PM, 23rd Oct                   User                    8358171799 This my order number           06:27 PM, 23rd Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           06:27 PM, 23rd Oct                   User                    Ok take your time           06:27 PM, 23rd Oct                 Fauzan                   Thank you for holding up           06:28 PM, 23rd Oct                 Fauzan                   your order is under shipping and it will be delivered to you within 3-2 business days           06:28 PM, 23rd Oct                 Fauzan                   PostaPlus           06:29 PM, 23rd Oct                 Fauzan                   by PostaPlus           06:29 PM, 23rd Oct                   User                    Ok good           06:29 PM, 23rd Oct                 Fauzan                   Is there anything else I can help you with?           06:29 PM, 23rd Oct                   User                    Normal they calling me before one day           06:30 PM, 23rd Oct                   User                    To be available at home on same time           06:30 PM, 23rd Oct                 Fauzan                   yes they will call you to arrange a delivery           06:31 PM, 23rd Oct                   User                    Ok thx a lot           06:35 PM, 23rd Oct                 Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           06:36 PM, 23rd Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/208600