Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Oct 2019 12:02:22 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hallo           03:50 PM, 19th Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           03:50 PM, 19th Oct                 Fauzan                   How may I help you?           03:50 PM, 19th Oct                   User                    i returned a bag this morning           03:50 PM, 19th Oct                   User                    It was cash on delivery           03:50 PM, 19th Oct                   User                    but they took the bag from me without returninh the money           03:50 PM, 19th Oct                 Fauzan                   Can you please share your order number           03:51 PM, 19th Oct                   User                    6448147842           03:53 PM, 19th Oct                   User                    Order numbe
 r  is 6448147842           03:53 PM, 19th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           03:54 PM, 19th Oct                   User                    Okay           03:54 PM, 19th Oct                 Fauzan                   the item has been successfully picked up from you today and the refund will be credit to 'My Credit' on you centerpoint account           03:56 PM, 19th Oct                 Fauzan                   within 2- 5 business. days           03:56 PM, 19th Oct                 Fauzan                   Is there anything else I can help you with?           03:56 PM, 19th Oct                   User                    so i wont be abke to receive cash?           03:56 PM, 19th Oct                   User                    or i will i collect from my credit?           03:56 PM, 19th Oct                   User                    Can i use the money to order from centre point or i will receive c
 ash?           03:58 PM, 19th Oct                 Fauzan                   when you return the cash on delivery orders the amount will be credit to my credit           03:58 PM, 19th Oct                 Fauzan                   and can use on stores purchases or online           03:58 PM, 19th Oct                   User                    Okay           03:58 PM, 19th Oct                   User                    Thank you           03:59 PM, 19th Oct                 Fauzan                   Is there anything else I can help you with?           03:59 PM, 19th Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           04:02 PM, 19th Oct                 Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           04:02 PM, 19th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/202640