Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 19 Oct 2019 11:49:45 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    6448518584           03:40 PM, 19th Oct                   User                    What the status of order 6448518584??           03:41 PM, 19th Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           03:42 PM, 19th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           03:42 PM, 19th Oct                   User                    Ok           03:43 PM, 19th Oct                 Fauzan                   As per our records your order 6448518584 was places today and it is under process to ship to the store and it will be ready for collection from store within 4-5 business days, and you will be informed by email and SMS           03:45 PM, 19th Oct                 Fauzan                
    Is there anything else I can help you with?           03:45 PM, 19th Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           03:47 PM, 19th Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:49 PM, 19th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/202618