Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 19 Oct 2019 11:38:04 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HHello           03:18 PM, 19th Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           03:19 PM, 19th Oct                   User                    I ordered shoes but the size is big on which  branch I can ask for exchange?           03:19 PM, 19th Oct                   User                    II ordered online           03:19 PM, 19th Oct                   User                    II know this is last piece is it fine then if I will exchange this on any item?           03:20 PM, 19th Oct                   User                    PPleas response           03:23 PM, 19th Oct                 Fauzan                   you can exchange the shoemart product at store is the same product is available at store           03:27 PM, 19th Oct                   User  
                   WWhere?           03:28 PM, 19th Oct                   User                    IIf there is no more available I can exchange to other item?           03:29 PM, 19th Oct                 Fauzan                   no the exchange  is for the same product           03:29 PM, 19th Oct                 Fauzan                   also you can return the product and get you money back if the item is not available for exchange           03:30 PM, 19th Oct                 Fauzan                   Is there anything else I can help you with?           03:34 PM, 19th Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           03:36 PM, 19th Oct                   User                    NNoted with thanks           03:36 PM, 19th Oct                 Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           03:37 PM, 19th Oct                                      View conversation in 
 Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/202602