Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Oct 2019 11:35:45 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:10 PM, 19th Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           03:10 PM, 19th Oct                   User                    Ive been into babyshop ibn batuta branch           03:11 PM, 19th Oct                   User                    I want to use my enbd points unfortunately cashier refused           03:11 PM, 19th Oct                   User                    And said its not valid           03:11 PM, 19th Oct                   User                    I have full right to use my points           03:12 PM, 19th Oct                   User                    Which she refused           03:12 PM, 19th Oct                   User                    Her name is wang           03:13 PM, 19th Oct                   User                     
         03:14 PM, 19th Oct                   User                    R u there           03:14 PM, 19th Oct                   User                    ?           03:14 PM, 19th Oct                   User                    Hello           03:15 PM, 19th Oct                   User                    ???           03:15 PM, 19th Oct                 Fauzan                   sorry for the inconvenience as we can check the point of enbd not redeemable at babyshop stores           03:15 PM, 19th Oct                   User                    What?           03:16 PM, 19th Oct                   User                    I have redeemed it many times           03:16 PM, 19th Oct                   User                    ??           03:17 PM, 19th Oct                   User                    Dear r u there           03:18 PM, 19th Oct                   User                    ?           03:18 PM, 19th Oct                 Fauzan                   can you please tell me when you use the point 
 last time           03:18 PM, 19th Oct                   User                    45 days back at mall of emirates mall branch           03:18 PM, 19th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           03:19 PM, 19th Oct                   User                             03:21 PM, 19th Oct                   User                    Its there on the website           03:22 PM, 19th Oct                   User                    ???           03:23 PM, 19th Oct                 Fauzan                   Thank you for holding up           03:24 PM, 19th Oct                   User                    Dear           03:24 PM, 19th Oct                 Fauzan                   we are sorry for the inconvenience that we caused           03:24 PM, 19th Oct                   User                    Faster plz           03:24 PM, 19th Oct                   User                    I cant hold this anymore           03:24 
 PM, 19th Oct                 Fauzan                   we will raised a complain to our concerned team to do the needful           03:26 PM, 19th Oct                   User                    Ok hive me complaint ref           03:26 PM, 19th Oct                   User                    Give           03:26 PM, 19th Oct                   User                    Plz           03:26 PM, 19th Oct                 Fauzan                   we will contact you via email           03:28 PM, 19th Oct                 Fauzan                   and please can you share you email address           03:28 PM, 19th Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           03:30 PM, 19th Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:35 PM, 19th Oct                                  
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