Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 19 Oct 2019 11:34:13 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. Why can not I pay for the order with a card on the site? Not a visa, not a mastercard does not pass.           03:00 PM, 19th Oct                   User                             03:00 PM, 19th Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           03:01 PM, 19th Oct                   User                    This happens both from the phone and from the tablet and laptop, and for a long time.           03:01 PM, 19th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           03:02 PM, 19th Oct                   User                    Ok           03:03 PM, 19th Oct                 Fauzan                   Thank you for holding up           03:08 PM, 19th Oct                 Fauzan                   as we check there is no any issue for the payment please check you card details and clear the browser history           03:10 PM, 19th Oct                 Fauzan                   and if you face the same error please back to us again           03:10 PM, 19th Oct                 Fauzan                   Is there anything else I can help you with?           03:11 PM, 19th Oct                   User                    I’ve been trying to pay with various cards for orders on this site for about a year, and have never been able to do this, it is issued only if I choose to pay in cash.           03:14 PM, 19th Oct                   User                    I also can’t use the pick-up function from the store           03:16 PM, 19th Oct                   User                    my friends too           03:16 PM, 19th Oct                 Fauzan                   can you please share your email address           03:16 PM, 19th Oct                   User                    [email-masked]           03:17 PM, 19th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           03:18 PM, 19th Oct                   User                    Ok           03:19 PM, 19th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/202595