Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 19 Oct 2019 10:53:11 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           02:32 PM, 19th Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           02:32 PM, 19th Oct                   User                    i am waiting for one pickup           02:33 PM, 19th Oct                   User                    order number 9756731609           02:33 PM, 19th Oct                   User                    since long days           02:34 PM, 19th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           02:35 PM, 19th Oct                   User                    ok           02:35 PM, 19th Oct                 Fauzan                   Thank you for holding up           02:37 PM, 19th Oct                   User                    yes           02:37 PM
 , 19th Oct                 Fauzan                   we are sorry for the delay we will raised a request to our concerned team to collect the item from you as soon as possible and will update you via email           02:38 PM, 19th Oct                 Fauzan                   can you please share you email ID           02:39 PM, 19th Oct                   User                    this is happening since long time           02:39 PM, 19th Oct                   User                    [email-masked]           02:39 PM, 19th Oct                   User                    Can i drop the product to your store????           02:39 PM, 19th Oct                 Fauzan                   yes you can drop the product at any max store in UAE           02:40 PM, 19th Oct                   User                    ok           02:41 PM, 19th Oct                   User                    they will receive it without any questions??           02:41 PM, 19th Oct                   User                 
    tell me the process           02:41 PM, 19th Oct                   User                    can you call me in my mobile.           02:42 PM, 19th Oct                 Fauzan                   yes you can return to store within 14 days           02:43 PM, 19th Oct                 Fauzan                   and you amount will be return to you           02:44 PM, 19th Oct                   User                    it was purchased online           02:44 PM, 19th Oct                   User                    still i return it in the store???           02:45 PM, 19th Oct                 Fauzan                   yes you can return the online purchases at store           02:45 PM, 19th Oct                   User                    ok           02:46 PM, 19th Oct                 Fauzan                   and if you have paid by credit/ debit card then the amount will refund on the card           02:46 PM, 19th Oct                   User                    sounds good           02:46 PM, 19th
  Oct                   User                    today itself i will go to the store           02:47 PM, 19th Oct                   User                    and try           02:47 PM, 19th Oct                 Fauzan                   and if you paid cash on delivery you can get your amount cash           02:47 PM, 19th Oct                   User                    no it was debit card           02:47 PM, 19th Oct                 Fauzan                   so it will refund at same card that you had paid from           02:51 PM, 19th Oct                 Fauzan                   Is there anything else I can help you with?           02:52 PM, 19th Oct                   User                    ok           02:52 PM, 19th Oct                   User                    thank you very much           02:52 PM, 19th Oct                 Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           02:52 PM, 19th Oct                                      View co
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