Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 19 Oct 2019 06:37:53 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I would like to know the status of my order           10:30 AM, 19th Oct                   User                    Order 9757878298           10:31 AM, 19th Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           10:31 AM, 19th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           10:31 AM, 19th Oct                   User                    Ok           10:31 AM, 19th Oct                 Fauzan                   Thank you for holding up           10:33 AM, 19th Oct                   User                    Wat is the status           10:34 AM, 19th Oct                 Fauzan                   as per our records your order 9757878298 is in progress and it will be delivered to yo
 u within 1-2 business days           10:34 AM, 19th Oct                   User                    Ok thanks           10:34 AM, 19th Oct                 Fauzan                   and if the order not delivered within 1-2 days please back to us again           10:35 AM, 19th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/202255