Subject: Fwd: Arabic Language Test - Ziyaul Haque
From: HR Livesalesman <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Thu, 10 Oct 2019 05:51:40 -0700 (MST)

Hi, 

Please evaluate. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Ziyaul Haque" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Thursday, 10 October, 2019 18:17:14 
Subject: Arabic Language Test - Ziyaul Haque 

		Foreign Language Screening Test 	Name 	Ziyaul Haque 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Having realise the situation at the first I have to apologise the customer for not reach the accurate time and apologise not to deliver Pizza at the time and after that I Should satisfy the costumer that he will receive it after just minutes and as well as I should inform that the map lead me incorrectly wrong side , So once more I apologise to you for delay Pizza and on the calling I should promise not to delay the items after that in future.And as well as I Should not leave the costumer till his setisfycation. 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name Ziyaul Haque,I belong to Nuh district of Haryana, and nowadays I am staying with my elder brother in NEW Delhi. 
My schooling from Jamia Islamia Sanabil,New Delhi wherein I complete my middle and high qualification as I passed Alim and Fadhil from her. 
After completing my all of these courses I decided to study in JAMIA MILLIA ISLAMIA from where I passed my graduation with second division. 
I belong to middle class family as my father is a labour and my my mother is a housewife. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق بين الخدمة الجيدة و الخدمة الرئعة 

الخدمة الجيدة اقل درجة من الخدمة الرايعة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	الصبر عند غضب الزبائن 
و المداومة على الوقت 
الوصول عند الوقت 
العبور على السياسة كيف تىقن الزبائن عنك 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	اولا اسافر مدينة دهلي عاصمة الهند فهناك زرت اﻵثار القديمة منها المسجد الجامع و القصر الاحمر والمنارة و كزلك كثير من المنازل 
عاصمة الهند جميلة فيها إزدهام كثيرة