Subject: Ticket Assigned - Conversation with Zain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Oct 2019 10:49:12 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zain Zain                    Order #6447020052 please check this order           05:58 PM, 09th Oct                   Zain                    I received one order and there is no bag strip
its ladies bag           05:59 PM, 09th Oct                   Zain                             06:00 PM, 09th Oct                   Zain                             06:07 PM, 09th Oct                 Jalal                   Hi, this is Jalal           06:21 PM, 09th Oct                 Jalal                   I'm here to help you           06:21 PM, 09th Oct                 Jalal                   We are sorry for the inconvenience this has caused.           06:22 PM, 09th Oct                 Jalal                   You can go back to the store and return the item           06:23 PM, 09th Oct                 Jalal                   OR you can return through the following options           06:23 PM, 09th Oct                 Jalal                   You can contact our customer support team on (800-1111027) to book a return and to be notified of the refund amount based on our return policy.           06:25 PM, 09th Oct                 Jalal                   You can now drop off your Centrepoint and Lifestyle returns at any Centrepoint and Lifestyle stores. Wrap your items in their original shipping packaging and bring it along with your invoice and or provide the order number to the store staff in the absence of an invoice.           06:25 PM, 09th Oct                 Jalal                   You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.           06:25 PM, 09th Oct                   Zain                    ahan ok           06:26 PM, 09th Oct                 Jalal                   Dear customer , do you have any further query?           06:30 PM, 09th Oct                   Zain                    how to return online from my account?           06:31 PM, 09th Oct                 Jalal                   You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.           06:39 PM, 09th Oct                 Jalal                   Dear customer , do you have any further query?           06:46 PM, 09th Oct                   Zain                    im trying but its not possible           07:58 PM, 09th Oct                 Fauzan                   Hi, 

Looks like we are not connected.

Please feel free to reach out to us on 800775274 ( Centrepoint ) or you can drop us an email – [email-masked] (Centrepoint).

Thank you for shopping with us.           02:49 PM, 10th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/192423