Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 08 Oct 2019 07:11:39 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi, the max fashion mobile app is not working from past week           02:36 PM, 06th Oct                   User                    it says some error, like the link ha removed or changed           02:37 PM, 06th Oct                 Fauzan                   Hi, Thank you for contacting us. i'm Fauzan . i will be happy to help you.           09:25 AM, 08th Oct                 Fauzan                   We are really sorry to hear that you are not able to place your order due to an error on the website/app. We can completely understand how disappointing something like this can be. This may happen due to a number of issues with the app or website however we have seen this getting fixed with some simple steps.  

You can simply clear your app or browser's cache or app data and uninstall the app. You can then re-install the app with the latest version and the issue should be fixed. If you still face the same error, please take a screenshot of the error page and attach it with the email you send us and we will ensure this gets fixed at the earliest.           10:42 AM, 08th Oct                 Fauzan                   Is there anything else I can help you with?           10:42 AM, 08th Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:11 AM, 08th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/188879