Subject: Product complaint
From: Nitesh Singh <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Wed, 13 Nov 2019 01:17:57 -0700 (MST)

Hi, 

With reference to order number 9755308769 and ticket number: 239558, customer purchased the product 161706118 - - Embellished Layered Necklace with Lobster Clasp for AED 15 on Sep 15, 2019. Customer is complaining that she suffered allergic reaction due to poor quality of the product. Tried to push back customer explaining that the product cannot be returned after 14 days from the collection, however customer still insisted and said that she would file a complaint with ministry of health regarding this. 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh