Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Nov 2019 14:19:47 +0000 (UTC)

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, i want to know when my order can be delivered?           05:43 PM, 12th Nov                     User                    Order # 6450938365           05:45 PM, 12th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           05:49 PM, 12th Nov                     User                    Hi           05:52 PM, 12th Nov                     User                    Hello, i want to know when my order can be delivered?           05:52 PM, 12th Nov                     User                    Order # 6450938365           05:53 PM, 12th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           05:56 PM, 12th Nov                     User                    Ok           05:56 PM, 
 12th Nov                   Fauzan                   thank you for holding up           06:04 PM, 12th Nov                   Fauzan                   we will raise a request to our relevant team to deliver the order as soon as possible           06:05 PM, 12th Nov                   Fauzan                   can you please share your email address           06:09 PM, 12th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           06:14 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/244450