Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Nov 2019 12:31:17 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           04:00 PM, 11th Nov                     User                    i am ordering a baby cot from online           04:00 PM, 11th Nov                     User                    an i will be sending it directly to my friend as a gift, i want to request not to show the receipt to the receiver, is it possible           04:01 PM, 11th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           04:05 PM, 11th Nov                   Fauzan                   sorry it will delivered with the receipt           04:06 PM, 11th Nov                   Fauzan                   Is there anything else I can help you with?           04:06 PM, 11th Nov                     User                    can i request not to show amount of purchase           04:07 PM, 11th Nov
                    Fauzan                   it will show with slip           04:09 PM, 11th Nov                     User                    isnt it possible to send it as gift           04:10 PM, 11th Nov                   Fauzan                   we are sorry           04:10 PM, 11th Nov                   Fauzan                   for that           04:11 PM, 11th Nov                   Fauzan                   Is there anything else I can help you with?           04:11 PM, 11th Nov                     User                    can you give instruction to the delivery not to give the receit           04:12 PM, 11th Nov                     User                    receipt           04:12 PM, 11th Nov                   Fauzan                   you can receive  the order and then send to your friand           04:15 PM, 11th Nov                   Fauzan                   Is there anything else I can help you with?           04:15 PM, 11th Nov                     User                    WHAT
  ABOUT SCHEDULE DELIVERY           04:15 PM, 11th Nov                   Fauzan                   its depends on the item           04:17 PM, 11th Nov                     User                    BABY COT           04:17 PM, 11th Nov                   Fauzan                   can you please share the link           04:17 PM, 11th Nov                     User                    https://www.babyshopstores.com/ae/en/Baby-and-Moms/Activity-and-Gear/Travel-Cots/BABYSHOP-Juniors-Tyson-Travel-Cot-with-Changer/p/161684118           04:17 PM, 11th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           04:18 PM, 11th Nov                   Fauzan                   if you select the homw delivery it will take 1-2 working days           04:19 PM, 11th Nov                   Fauzan                   and if you select to collect from the store it will take form 4 to 5 working days           04:19 PM, 11th Nov                
      User                    where can i put the delivery time           04:19 PM, 11th Nov                   Fauzan                   we do not have specific  time for delivery           04:21 PM, 11th Nov                   Fauzan                   it will delivered in working hours and the delivery partner will call you before delivery           04:22 PM, 11th Nov                   Fauzan                   Is there anything else I can help you with?           04:25 PM, 11th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:31 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/241686