Subject: Ticket Assigned - Conversation with Tapping Bus
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Nov 2019 10:31:49 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tapping Bus Tapping Bus                    6450857776           02:03 PM, 11th Nov                     Tapping Bus                    My email is [email-masked]           02:04 PM, 11th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           02:11 PM, 11th Nov                     Tapping Bus                    I chose the wrong location           02:12 PM, 11th Nov                     Tapping Bus                    in click and collect           02:12 PM, 11th Nov                     Tapping Bus                    my order number is 6450857776 and my email is [email-masked]           02:13 PM, 11th Nov                   Fauzan                   we are sorry once order is placed we are unable to change the store location           02:13 PM, 11th Nov               
       Tapping Bus                    I am in riyadh and the order is in khamis           02:14 PM, 11th Nov                     Tapping Bus                    should i cancel the order?           02:14 PM, 11th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           02:14 PM, 11th Nov                     Tapping Bus                    Thank u           02:14 PM, 11th Nov                     Tapping Bus                    I will wait           02:14 PM, 11th Nov                   Fauzan                   yes you can cancel the order           02:15 PM, 11th Nov                     Tapping Bus                    How about the payment i pay           02:15 PM, 11th Nov                   Fauzan                   do you want to cancel the order form our end           02:15 PM, 11th Nov                     Tapping Bus                    Yes but i want to ask how about the payment           02:16 PM, 11th Nov      
              Fauzan                   the payment has been authorised successfully           02:20 PM, 11th Nov                     Tapping Bus                    My order is already cancel?           02:21 PM, 11th Nov                   Fauzan                   ant it will return to you within 1-2 days and it may take 4 to 15 working days as per your bank norms           02:21 PM, 11th Nov                     Tapping Bus                    Ok thank u i will now cancel my order           02:22 PM, 11th Nov                   Fauzan                   Is there anything else I can help you with?           02:25 PM, 11th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           02:28 PM, 11th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:31 PM, 11th Nov           
                                View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/241342