Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 11 Nov 2019 08:17:45 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Kindly advise when Order #9759254388 white blouse will be picked up by courier           12:01 PM, 11th Nov                     User                    Aramex called on last Thursday and confirmed to pick up on Friday and today is Monday and they haven't yet picked up           12:01 PM, 11th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           12:11 PM, 11th Nov                     User                    Order #9759254388 kindly advise when the white blouse will be picked up           12:12 PM, 11th Nov                     User                    Aramex called on last Thursday and confirmed to pick up on Friday and today is Monday and they haven't yet picked up           12:12 PM, 11th Nov                   Fauzan                   we are sorry for
  the inconvenience  and delay for pick up           12:12 PM, 11th Nov                   Fauzan                   we will raise a request to our relevant team to collect the product as soon as possible           12:13 PM, 11th Nov                   Fauzan                   and will update you on email           12:13 PM, 11th Nov                     User                    Noted. Thanks           12:14 PM, 11th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           12:17 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/240938