Subject: RE: Online credit note - 9759224732
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Dhruv Contractor <[email-masked]>
Date: Mon, 11 Nov 2019 07:10:34 +0000

Hi Seeta/Fauzan,

Send an email to the customer with the below voucher code.

The concern was the credit note was not fully redeemed so this is the balance which we are sending out as a voucher.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Raveen Sethupathy
Sent: Monday, November 11, 2019 11:03 AM
To: Jessie Caparas <[email-masked]>; Namrita Kanjani <[email-masked]>; Jason Dsouza <[email-masked]>
Cc: Dhruv Contractor <[email-masked]>
Subject: Re: Online credit note - 9759224732

Hi Jessie,

924-6A8S-PLC7-ECZD-Z is for AED 26 valid till 11th February 2020.

--

Raveen Sethupathy

Digital Marketing Coordinator

Web Team | Landmark Group

m: +971566909499

t: +97145172141

________________________________
From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 10, 2019 10:21 AM
To: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Jason Dsouza <[email-masked]<mailto:[email-masked]>>
Cc: Dhruv Contractor <[email-masked]<mailto:[email-masked]>>
Subject: RE: Online credit note - 9759224732

Hi Team,

Please issue a Splash voucher worth AED 26 with a threshold of AED 30 valid for 3 months.

Thank you and Kind Regards,

Jessie Caparas

Email: [email-masked]<mailto:[email-masked]>

T: +97145172087

From: Dhruv Contractor
Sent: Saturday, November 09, 2019 8:18 PM
To: Sabir Sutharya <[email-masked]<mailto:[email-masked]>>; Saroop Thourani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Omnichannel Support <[email-masked]<mailto:[email-masked]>>; Chathurya Reddy (TCS) <[email-masked]<mailto:[email-masked]>>; Zabilon Khosa (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Rishi Daga <[email-masked]<mailto:[email-masked]>>; Ranjan Vij <[email-masked]<mailto:[email-masked]>>; Rehan Farooqi <[email-masked]<mailto:[email-masked]>>; Splash Al-Qiyadah <[email-masked]<mailto:[email-masked]>>; AUDITSP UAE <[email-masked]<mailto:[email-masked]>>; Saroop Thourani <[email-masked]<mailto:[email-masked]>>; Manan Bhatia <[email-masked]<mailto:[email-masked]>>
Subject: RE: Online credit note

Dear Team,

We need to resolve below issue as we are getting mail from all the stores on same issue....

Best Regards,

Dhruv Contractor

Senior Executive - Finance

Direct Line: +971 4 5174827
Mobile: +971 50 4300450

E-mail: [email-masked]<mailto:[email-masked]>
Address: P.O. Box 26881, Dubai, UAE
www.splashfashions.com<http://www.splashfashions.com/> | www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Splash Al-Qiyadah <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 09, 2019 8:05 PM
To: Dhruv Contractor <[email-masked]<mailto:[email-masked]>>
Cc: Sabir Sutharya <[email-masked]<mailto:[email-masked]>>; Saroop Thourani <[email-masked]<mailto:[email-masked]>>; Rehan Farooqi <[email-masked]<mailto:[email-masked]>>
Subject: Online credit note

Dear Mr. Dhruv,

Please be informed of an online credit note redemption. The same was mistakenly redeemed for only 30 AED worth of item instead of full 56 AED or more (as online credite notes are one-time use only and no re-issues). Balance is 26 AED. Credit note and receipt attached.

Kindly advise. Thanks.

Customer name: Soha (0501693949)

Regards,

Eric

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