Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Nov 2019 16:34:46 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           08:10 PM, 10th Nov                   Bot                   Hi again!           08:10 PM, 10th Nov                     User                    i returned my order           08:11 PM, 10th Nov                     User                    and didnt recieve my cash refund           08:11 PM, 10th Nov                     User                    its been 13 to 14 days           08:12 PM, 10th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           08:18 PM, 10th Nov                   Fauzan                   sorry for the delay in response           08:18 PM, 10th Nov                   Fauzan                   Can you please share your order number           08:18 PM, 10th Nov                     User                    6449171330           08:
 19 PM, 10th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:21 PM, 10th Nov                     User                    i would like to ask why are they cutting 9 riyals from my amount bt saying non refundable voucher           08:22 PM, 10th Nov                     User                    by saying?           08:22 PM, 10th Nov                   Fauzan                   the refund has been done from our end on 05 Nov and it may take additional 4 to 15 working days as per your bank norms           08:22 PM, 10th Nov                   Fauzan                   Is there anything else I can help you with?           08:23 PM, 10th Nov                     User                    ok thankyou           08:23 PM, 10th Nov                     User                    what about non refundadle vouvher?           08:23 PM, 10th Nov                     User                    refundable voucher           08:24 
 PM, 10th Nov                   Fauzan                   no there is now any refundable voucher for this refund           08:26 PM, 10th Nov                   Fauzan                   Is there anything else I can help you with?           08:30 PM, 10th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           08:32 PM, 10th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:34 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/239905