Subject: Ticket Assigned - Conversation with Friendly Bottle
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 10 Nov 2019 09:01:29 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Friendly Bottle Friendly Bottle                    Hye           12:46 PM, 10th Nov                     Friendly Bottle                    I ordered 4 bags yesterday           12:46 PM, 10th Nov                     Friendly Bottle                    And made payment through card           12:47 PM, 10th Nov                     Friendly Bottle                    But i recieved a msg from shoemart that my payment did not go though           12:47 PM, 10th Nov                     Friendly Bottle                    Though money is already deducted from my account           12:47 PM, 10th Nov                     Friendly Bottle                    I callee the bank and they need a receipt from shoemart of void payment           12:48 PM, 10th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.
            12:48 PM, 10th Nov                   Fauzan                   Can you please share your order number           12:49 PM, 10th Nov                     Friendly Bottle                    My Order 9759824886           12:49 PM, 10th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           12:50 PM, 10th Nov                     Friendly Bottle                    Sure           12:50 PM, 10th Nov                   Fauzan                   Thank you for holding up           12:55 PM, 10th Nov                   Fauzan                   as per our records the order is under progress and it will be delivered within 2-3 working days           12:55 PM, 10th Nov                     Friendly Bottle                    Okay           12:56 PM, 10th Nov                     Friendly Bottle                    Thanks           12:56 PM, 10th Nov                     Friendly Bottle                    I need till tues
 day           12:56 PM, 10th Nov                     Friendly Bottle                    If possible           12:56 PM, 10th Nov                   Fauzan                   we will try our best to deliver the order as soon as possible           12:58 PM, 10th Nov                   Fauzan                   Is there anything else I can help you with?           12:58 PM, 10th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           01:00 PM, 10th Nov                     Friendly Bottle                    Ok thank you           01:00 PM, 10th Nov                     Friendly Bottle                    Nothing else           01:00 PM, 10th Nov                     Friendly Bottle                    Thanks           01:00 PM, 10th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           01:01 PM, 10th Nov                   Fauzan                   It was a pleasur
 e assisting you. Thank you for shopping with us.           01:01 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/238791