Subject: delay in delivery to the sore against ticket #213993 and order id - 6448000499
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 7 Nov 2019 22:44:46 -0700 (MST)

Hi Ma'am, 

With respect to order id - 6448000499, as it was placed on 13 Oct 2019 and customer is still waiting for her order to be Ready for Pickup. 

I have escalated this case two times however there is no reply after 4th Nov 2019. 

Kindly take a look into the matter as customer is continuously following up for her order. 

Regards, 
Mansih