Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Nov 2019 13:13:33 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Up and down from meetings           04:39 PM, 06th Nov                     User                    got an email from your support center that the issue has been resolved . Yet they are again not being specific is refund on one item or both?           04:40 PM, 06th Nov                     User                    And I was not trying to buy an item that was not instock your website indicated it was otherwise why did it add to cart and confirm payment           04:41 PM, 06th Nov                     User                             04:41 PM, 06th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           05:01 PM, 06th Nov                   Fauzan                   we are really sorry for the inconvenience our team working on it and we will get back to you s
 oon           05:05 PM, 06th Nov                     User                    Okay           05:05 PM, 06th Nov                   Fauzan                   please allow us some time to solve this issue as soon as possible           05:06 PM, 06th Nov                   Fauzan                   Is there anything else I can help you with?           05:06 PM, 06th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           05:10 PM, 06th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/232486