Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 06 Nov 2019 12:49:44 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:03 PM, 06th Nov                     User                    Order # 6447796123           04:06 PM, 06th Nov                     User                    Hi           04:14 PM, 06th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           04:18 PM, 06th Nov                   Fauzan                   sorry for the delay in delivery           04:18 PM, 06th Nov                     User                    Its not about delivery           04:22 PM, 06th Nov                     User                    I have returned the items           04:22 PM, 06th Nov                     User                    Its been 8 -10 days i havnt received my refund           04:23 PM, 06th Nov                   Fauzan                   Can you please share your orde
 r number           04:27 PM, 06th Nov                     User                    6447796123           04:27 PM, 06th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           04:28 PM, 06th Nov                     User                    Ok           04:28 PM, 06th Nov                   Fauzan                   as per our records the refund has been done from our side on 21 Oct 2019 and it take 4 to 15 working days to reflect on your account as per your bank norms           04:29 PM, 06th Nov                     User                    Ok so its already 15 days           04:30 PM, 06th Nov                     User                    What should i do now           04:30 PM, 06th Nov                   Fauzan                   please check with your bank and some time it reflect on the new statement           04:42 PM, 06th Nov                   Fauzan                   Is there anything else I can help you with
 ?           04:42 PM, 06th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:49 PM, 06th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/232408