Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Nov 2019 12:14:13 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Helloo,, i’ve made an order a few days ago and received it missing one of the items yesterday           03:41 PM, 06th Nov                     User                             03:42 PM, 06th Nov                     User                    This is my order number           03:42 PM, 06th Nov                     User                    and it was missing the metallic accent table           03:42 PM, 06th Nov                     User                    it was supposed to be delivered at one time           03:43 PM, 06th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           03:49 PM, 06th Nov                   Fauzan                   sorry for the delay in response           03:49 PM, 06th Nov                     User                    No problem           03:49 PM, 06th Nov                     User                    Can you please give me an answer for my problem           03:52 PM, 06th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           03:54 PM, 06th Nov                   Fauzan                   as per our records the order has been delivered to you on 05 Nov           03:56 PM, 06th Nov                     User                    Yes but i only received the 6 placemats without the tables           03:59 PM, 06th Nov                     User                             03:59 PM, 06th Nov                     User                    This is what i received           03:59 PM, 06th Nov                     User                             04:00 PM, 06th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           04:01 PM, 06th Nov                     User                    Sure           04:02 PM, 06th Nov                   Fauzan                   we will raise a request to our relevant team to investigate on this case and will update you your email           04:09 PM, 06th Nov                   Fauzan                   can you please share your email address           04:09 PM, 06th Nov                     User                    Ok, thank you           04:10 PM, 06th Nov                     User                    [email-masked]           04:10 PM, 06th Nov                   Fauzan                   Is there anything else I can help you with?           04:10 PM, 06th Nov                     User                    no, thank you           04:10 PM, 06th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           04:14 PM, 06th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/232282