Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Nov 2019 08:16:16 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HI           11:19 AM, 06th Nov                     User                    UNABLE TO REMOVE ITEMS FROM MY CART           11:20 AM, 06th Nov                     User                    kindly help           11:20 AM, 06th Nov                     User                    hello           11:24 AM, 06th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           11:36 AM, 06th Nov                   Fauzan                   sorry for the delay in response           11:37 AM, 06th Nov                   Fauzan                   can you please share your email address           11:37 AM, 06th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           11:44 AM, 06th Nov                     User                    yes           11:45 AM, 06th Nov                     User                    how r u           11:45 AM, 06th Nov                   Fauzan                   can you please share your email address           11:46 AM, 06th Nov                     User                    [email-masked]           11:46 AM, 06th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           11:46 AM, 06th Nov                     User                    ok           11:46 AM, 06th Nov                   Fauzan                   the item has been removed from your cart           11:47 AM, 06th Nov                   Fauzan                   Is there anything else I can help you with?           11:47 AM, 06th Nov                     User                    i need to retrive           11:48 AM, 06th Nov                     User                    my Shukran points while i purchase online           11:48 AM, 06th Nov                     User                    how can i do that           11:48 AM, 06th Nov                   Fauzan                   To pay with your Shukrans, your CentrepointStores.com and Shukran accounts must be linked.

Here's how to link them together:

You’ll first need to create a CentrepointStores.com account.

If you already have a CentrepointStores.com account, link your Shukran membership to it by clicking on the Shukran tab in the My Account section.

And here's how you can pay with your Shukrans:

1-Sign in to your account on CentrepointStores.com.
2-The 'Pay with Shukrans' slider on the Payment page will help you decide how many points you can spend and calculate your discount.
3-Use the slider to get your desired savings.           11:52 AM, 06th Nov                     User                    its not showing           11:53 AM, 06th Nov                     User                    that is my case           11:53 AM, 06th Nov                   Fauzan                   it should be minimum 200 point on shukran           11:54 AM, 06th Nov                     User                    how much do i have now           11:54 AM, 06th Nov                   Fauzan                   we are sorry we can not know the point kindly login to your shukran account to know the point           12:01 PM, 06th Nov                   Fauzan                   Is there anything else I can help you with?           12:01 PM, 06th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           12:08 PM, 06th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:16 PM, 06th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/231707