Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Nov 2019 14:25:23 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:12 PM, 05th Nov                     User                    Places another order on the 30th Oct at 10am order number   9758889065 . When is the estimated delivery? Going on vacation next week           06:14 PM, 05th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           06:14 PM, 05th Nov                     User                    Okay           06:15 PM, 05th Nov                     User                    Hello           06:16 PM, 05th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           06:17 PM, 05th Nov                   Fauzan                   we are really sorry for the delay and inconvenience that caused           06:18 PM, 05th Nov            
        Fauzan                   we will raise a request to our relevant team to ship and deliver the order as soon as possible and we will update you on your email           06:19 PM, 05th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           06:22 PM, 05th Nov                   Fauzan                   Is there anything else I can help you with?           06:22 PM, 05th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/230503