Subject: COC Complaint 218854 C&C Order 6445287262
From: Seeta Seeta <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 5 Nov 2019 05:21:12 -0700 (MST)

Hi Fauzan, 

Please look into this case and do the needful. 

Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "jessie caparas" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, November 5, 2019 5:50:25 PM 
Subject: Re: COC Complaint 218854 C&C Order 6445287262 

Hi Jessie, 

Thank you fro assisting us on this case. 

I have also forwarded this to the agent so he can do the same. 

Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, November 5, 2019 5:37:14 PM 
Subject: FW: COC Complaint 218854 C&C Order 6445287262 

Hi Seeta, 

FYI on the below case as we have discussed earlier. 

Let the agent add notes, reply and resolve the case. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Abhilash Kuttalam 
Sent: Tuesday, November 05, 2019 4:05 PM 
To: Malik Ismail <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Hussam Fahim <[email-masked]>; Nizamuddin Pasha <[email-masked]> 
Subject: RE: COC Complaint 218854 C&C Order 6445287262 

Dear Malik, 

Store manager has found the parcel and called the customer. 

Customer has agreed to come and collect the order. 

Please update the same on COC portal to close the case. 

Appreciate your support. 

Thanks and Regards, 

Abhilash Kuttalam 
Max Fashion 

Riyadh Gallery Mall, Gate No. 1A, 3 rd Floor, 

Kingdom of Saudi Arabia 

Phone – 0112078292 (Extn 3512) 
Mob: +966 540 235 455 / +966 596 205 502 
URL: [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 

I know Jiu Jitsu, Kung Fu and 26 other dangerous words. 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, November 5, 2019 1:52 PM 
To: Nizamuddin Pasha < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: COC Complaint 218854 C&C Order 6445287262 
Importance: High 

Dear Nizamuddin, 

Subject order status is ready for pickup and pending since Sep. However , customer visited the store and informed order not received. 

Please check and revert ASAP. It’s COC case. 

Store 60178. 

Kind Regards, 

Malik Ismail 

Web Team | Landmark Group 

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